Information Overload

Back then in university, information overload became an issue that we discussed. It might became a problem since third world revolution runs. There’re too many information that we passively got. Some of them were just hoax. We tend to accept but forgot to seek the truth.

In newsroom we gathered information not only from field, but also using social media platform to find and track the story. As you know, everyone could make statements and share anything to their social media. Therefore we need to check it first, then verify from the actual source. It’s enriched the report, yet tricky.

Recently, I realized when we (the media workers) were using internet to look for information and news, we also became the audience. The difference between us and those who actually consume our product is context. We have the background, the source, the access, and agenda setting. We may see or hear it. We’re the first who should know and responsible to give the credible information.

On the similarity, we’re also trapped on information overload.

Then one day, I went home by Grab Car. The driver asked me:

Are you a reporter, Miss? Which media should I believed in?

Hmm… I was silent for a moment. I told him, you decide which one had the complete information. He said:

So should I believed in all of them? TV showed me all aspects but they gave me too much. Each of them had different point of view. That media is pro and another is contra and the others had no stance. I got mixed up and didn’t know which one gave me the best information but they sure offered me a lot.

Instead of answer his question, I told him: “You might be right. Luckily, I’m the media. Thanks for making me realize this thing.”

I gave him mislead answer before. What if he tended to believe in 1 mass media and forgot the other point of view? And that belief depends on political alignments? That would be unfair… even for himself.

I watch TV for entertainment and observation. I was biased whether I’m an audience or a medium. And I thought this matter had long gone since media literacy activism took place.

It’s hard to see it clear. Every newsroom applied their own agenda setting. Ideally, it leads people to see the bigger picture. So it’s irritating me that our audience hardly see the bigger picture, misjudged an issue, or even worse doubting our credibility. That differences disconcerting.

The essence of news is helping people to identify options and make decision. Would they got these benefits if we couldn’t make it clear?

Please someone help me to answer his question. hhh